Digital User Adoption Coach (temporary assignment)

As a Digital User Adoption Coach you are an antenna for the digital workplace team, you help us drive the future roadmap and enhancements from a strategic point of view.

The assignment 

• Being a key contributor to the imec digital workplace strategy by identifying what is needed to optimize the usage and adoption of the digital workplace applications and tools such as Microsoft Teams, SharePoint, CoPilot, Planner, OneNote, security governance, etc.
• Analyze the needs of the departments/teams and define an action plan to increase the specific adoption needed by staying in touch with our end-users (through all layers of the organization) and gathering necessary feedback. Shape the training plans and building blocks of our digital workplace tools together with our digital workplace and internal learning & development team. 
• Develop and optimize training content tailored to the needs of specific teams and departments. 
• Being prepared to deliver the training personally if required.
• Drive the digital workplace ambassador community: answering questions, organizing information sessions focused on new functionalities and keeping them engaged and motivated to spread the knowledge.
• As part of the digital workplace ICT team, you help the team to follow up on the new Microsoft functionalities with an impact on the end-user and integrate them in the documentation, trainings and other information channels.

Required knowledge and skills

• Broad Microsoft 365 knowledge and experience with the Microsoft toolset, either in a similar role or as a trainer. Skills to both create and conduct trainings with a strong vision on the strategy behind it. • Experience in driving an ambassador community.
• The ability to be a digital workplace expert who can explain topics in such a way that people adopt the new way of working (motivating and stimulating people in an enthusiastic way).
• A strategic mindset and the ability to provide clear direction within a complex organization. 
• Communication and documentation writing skills.
• Excellent networking skills within a diverse population. 

What we offer

• Duration of the assignment -  12 months
• Desired start date - ASAP
• Work regime - Fulltime

Location

• We provide the flexibility to work both from our office premises (Leuven)  and remotely from home. This to maintain a healthy work-life balance while being an integral part of our team.

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*For this temporary position, you can apply as a candidate, the employment is then through an employment agency or other third party. If you are a Freelancer (independent consultant) we also welcome your application.